Shipping Information

Dispatching Time

Orders placed are processed everyday from Monday to Friday, except Singapore public holidays. Once you place an order with us, you can expect the shipment to leave our store within 1-3 business days.

You will receive an email from us detailing the shipping information, including tracking details. You will also receive an email from us if there are any questions or issues regarding your order.

We are using Singapore Post (SingPost) Services, a highly rated shipping forwarder of Singapore, for all our shipping. Shipping with Singapore Post is safe, simple, and very affordable. We ship to the address provided by you in the order, so please ensure that your shipping address is accurate. For more details about Singapore Post, click the Singpost logo below:

Singapore Post

FREE Domestic Shipping

Standard delivery will use SingPost Standard Postage Service. The free standard delivery method is only available for shipments within Singapore. The order will be sent via registered mail for a tracking number where the Customer may trace its delivery status if the mail is not received within 2 days of dispatch.

Singpost deliveries are carried out from Monday to Saturday morning, excluding Singapore public holidays. The mail will be signed for at the delivery address indicated by the Customer. In the event of absence at the moment of delivery, a delivery notice will be left at the address of delivery indicated by the Customer, allowing him/her to collect the mail from the nearest post office indicated in the delivery note. The mail will only be held at the post office for a limited number of days as indicated in the delivery note. In the event that the mail is not claimed by the Customer within the time limit allowed by Singpost, the mail will be returned to our office. To track a Registered mail on SingPost, please visit Registered Article Status.

International Shipping

For all international shipments we use Singapore Post International Airmail Registered Articles.

All shipments to locations outside of Singapore will incur a reasonable shipping cost. Our shopping cart system calculates actual shipping costs based on total quantity ordered, so you can determine what shipping will cost on your order by simply adding items to your shopping cart and proceeding to checkout.

Once you place an order with us, expect to receive an email from us detailing the shipping information, including tracking details within 1-3 business days. You will also receive an email from us if there are any questions or issues regarding your order. Depending on the destination, delivery time varies from 3 to 12 business days from the date of shipment. Check the estimated delivery time here.

Once your order has been delivered to your address by SingPost, the whole order process is considered complete.

Correspondence

You will also receive an email from us if there are any questions or issues regarding your order. While you will receive all correspondence regarding your order via email, you can always access the shipping status tracking page to look up your order and check for updates.

However, if you have any questions, feel free to send us an email at any point. We will get in touch with you shortly.

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Address

Main Office
3791 Jalan Bukit Merah #10-08 E-Centre @Redhill Singapore 159471
Laboratory
1 Science Park Drive #B-41 PSB Main Building
Singapore 118221
contactus@apnutripharm.com
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